WAVERIDINGVEHICLES.COM RETURN & EXCHANGE POLICY:
WAVERIDINGVEHICLES.COM offers a 60-day return or exchange on most products. An original sales receipt or pack slip is required for all returns and exchanges. To return or exchange an item without an original sales receipt or pack slip, a valid photo ID will be required and recorded at the time of the return. Wave Riding Vehicles reserves the right to limit returns or exchanges regardless of receipt.
• All returns and exchanges must be new, unused and unwashed, in the original packaging and contain all original parts and accessories.
• Returns with an original sales receipt or pack slip will receive a refund for the item returned* based on the initial form of payment.
• Gift Cards and Gift Certificates are non-refundable.
• After 60 days, exchange only
TO RETURN OR EXCHANGE: Contact WRV, Email firstname.lastname@example.org, or call (757)422-0423. You will be sent a packing label to cover the cost of return shipping.• WRV will not refund original shipping costs unless an incorrect or defective item was shipped.
• If you've requested an exchange, we will waive the standard shipping fee on your new order if it is shipping to the US.
• Please allow 2-3 weeks from the time you mail your return/exchange for it to be processed. We will contact you once it is processed.
• If you would like to expedite the exchange process, please return your original item and place a new order for the item you want.
*WRV will not refund original shipping costs unless an incorrect or defective item was shipped.
For in-store return policies please contact your local shop